Returns Policy

Returns Policy

At Thrive Beam, our goal is to ensure that you are completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, we offer a 100% money-back guarantee for items that are defective or damaged during shipping.

Conditions for Returns:

• The item must be defective or damaged in transit.
• The return must be initiated within 30 days of the item being delivered to your address.

Return Process:

• Contact our support team at support@BuyThriveBeam.com with details of the issue. Include photographic evidence for defective or damaged items.
• Upon approval, we will provide a return address. Note that customers are responsible for return shipping costs, except in cases of defective or damaged items.

Refunds and Exchanges:

• You may opt for a replacement or a refund.
• Refunds will be processed to your original payment method within a certain number of days after receiving the returned item.

Additional Information:

• Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
• We reserve the right to refuse a return if the conditions of our Returns Policy are not met.
• This policy is subject to change; please review it periodically.

Contact Us:

• For more information about our returns policy, or if you have any questions, please feel free to contact us at support@BuyThriveBeam.com or through the "Contact Us" section on our website.